Reference

Jurisdiction and Account Eligibility

BD93 operates in regions where local law permits online gaming. Your eligibility depends on your jurisdiction — we check account details against regulatory requirements, and access is granted only where it complies with Bangladesh law and our service regions.

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BD93 Jurisdiction and Account Eligibility
DATA AND SECURITY

What We Do With Your Information

We collect your mobile number, payment details and device data when you register, and we log every game round, deposit and withdrawal for audit and fraud prevention. We do not sell your data to third parties — we share it only with payment partners to clear transactions and with infrastructure providers who host our systems. We use cookies to keep you logged in and to remember your language and game preferences; you can disable non-essential cookies in your browser settings without losing account access.

Data Collection

We store your mobile number, bKash or Nagad or Rocket wallet details, IP address and device ID when you open an account — we use this information to verify your identity, process deposits and prevent duplicate accounts.

Data Retention

We keep account records for the period our payment partners and hosting providers require — typically three to five years after account closure, depending on local audit rules and the jurisdiction where our servers are located.

Account Security

We encrypt your password and payment details in transit and at rest; we send an OTP to your mobile number for every login from a new device, and we flag unusual withdrawal requests for manual review before releasing funds.

Your Rights

You can request a copy of your data, ask us to correct errors, or close your account at any time through account settings — we process export requests within five business days and deletion requests within three, subject to clearance…

LEGAL CONTACT

How to Reach Our Legal Team

If you have questions about jurisdiction, account eligibility or data handling, our support channels are the same ones you use for account help. We route legal inquiries to the compliance team — expect a reply within two business days for most questions, longer for complex jurisdiction reviews.

Live Chat Open the chat panel from any page when you are logged in — tell the agent you need legal or compliance information, and they will escalate your message to the right team for a written response.
Email Support Send your jurisdiction question or data request to our support email address — include your account number and mobile number so we can verify your identity before responding with policy details.
Account Settings Log in and open account settings to request data export or account closure — we process export requests within five business days and closure requests within three, subject to withdrawal clearance.

Legal and Data Questions

Your eligibility depends on Bangladesh law and the region you are accessing from. We verify your mobile number and payment details when you register; if your location is restricted, account creation will be blocked at that step.

We operate where local law permits online gaming, but we do not claim to hold a specific licence issued by Bangladesh authorities. Access depends on your jurisdiction — check your local regulations before registering.

We collect your mobile number, bKash or Nagad or Rocket wallet details, IP address and device ID to verify your identity, process deposits and prevent duplicate accounts. We log every game round and transaction for audit purposes.

We retain account records for three to five years after closure, depending on the retention period our payment partners and hosting providers require. You can request data export or deletion through account settings at any time.

Log in to your account, open account settings and select the data export option — we will send a file to your registered mobile number within five business days containing your account history, deposits, withdrawals and game logs.

We share your payment details with bKash, Nagad and Rocket to clear deposits and withdrawals, and we share device and session data with infrastructure providers who host our platform. We do not sell your data to third parties or marketing firms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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